Problem:If your conversation is breaking up: The speed of your internet is not high enough or the delay from the wireless service radio signal may be causing the problem if that's what you have.
Solution: High speed internet via Cable or fast DSL.
FIX Error:Broken StorageWindows XP users-Instructions -
NOTE: Before you begin it might be best to:
Add to Favorites(in Internet Explorer) OR Bookmark this page(Firefox) or left click the star next to address bar if you have the GC(Google Chrome) browser.
You can also access this blog by left clicking and holding onto BloggerB OR the star in GC left of the "http:" of your address bar and dragging it to the desktop to make an Icon.

1. Click on one of the following links - xtrmO.com OR PcWorld.com.
2. Download the "HP USB Disk Storage Format Tool".
3. Click Start button

On the Lower Left of your WindowsXP screen.
4. Click on "My Computer", find disk drive icon that represents magicJack it should be 17 or 18mb large.
5. Run the "HP USB Disk Storage Format Tool" program.
NOTE: Make sure it says, "Device: YMAX magicJack 18mb".

6. Download latest "Upgrades from magicJack.com Click "Click Here" box next to "To reach a Live Person...7 days a week...". Type in "upgrade" in Search box. Click
on the underlined word "here". Download and run upgrade to reload Dialer software.


REPAIRING Device: magicJack Not Plugged In Error
NOTE: Before you begin it might be best to: Add to Favorites(in Internet Explorer) OR Bookmark this page(Firefox) or left click the star next to address bar if you have the GC(Google Chrome) browser. You can also access this blog by left clicking and holding onto BloggerB OR the star in GC left of the "http:" of your address bar and dragging it to the desktop to make an Icon.

Fix method 1: If you did plug it in and it says "error magicJack not plugged in" or "magicJack not plugged in error". Try another USB port.
Fix method 2: If after plugging in it in different places it stills say "NOT PLUGGED IN" somewhere on it - go to this link magicjack.com/4/magicfix.asp left click on it.
Left click on the Live Chat box that says "To reach a Live Person .... Click Here" then
type the word UPGRADE into the Search Box then go down to where it says the following and Click on the sentence. ? "How do I run the Upgrade?" The answer will come up, "1.Plug your magicJack in and click here to run the upgrade". Click on the word "here". Download and Run Upgrade.

Fix method 3: Created my first web site in February'09 when I saw that no one else had a fix even mJack themselves for WindowsXP based mJacks.

One time I repaired the hardware conflicts by going into Start menu then Control Panel > System > Hardware > Device Manager. I went down to Universal Serial Bus controllers.
Then clicked the plus sign. The magicJack is listed as a USB composite device - I right clicked on it then clicked Properties. It says Internet phone by TigerJet. Then > OK and clicked USB composite device again then right clicked then uninstall. Then plugged it into a different USB slot that worked. Also uninstalling Devices that were causing conflict also helped.
The device I was having problems with was my printer, I had it plugged into the USB slot next to magicJack. I have four USB slots on my computer, two on the back and two on the front. The magicJack is plugged into a rear slot so now I only plug my printer into the front slots and had not had problems for several months until I tried to plug my printer in again once next to the magicJack.

Some people claim USB hubs help. Have not tried that yet myself. What works for me is not to plug anything adjacent to the magicJack USB composite device.